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Hotel General Manager




    Hotel managers are responsible for managing employees and for planning, marketing , coordinating and administering hotel services such as catering and accommodation facilities.

    • recruiting, training and supervising staff.
    • managing budgets
    • maintaining statistical and financial records
    • planning maintenance work, events and room bookings
    • handling customer complaints and queries.

    promoting and marketing the business

Required Skills

    A hotel/catering management or hospitality qualification can be advantageous. Graduates without relevant degrees could obtain a postgraduate diploma in hotel management or build up an extensive amount of experience. A management, languages, leisure, business studies, travel or tourism degree may also be helpful.

    Relevant work experience is essential for entry into the profession; this can include hotel, catering, retailing, waitressing or bar work.

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